Contributor
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1 Message
How to stop ATT "offer" phone calls?
I cannot find anywhere in my account settings to opt out of ATT marketing calls. Please help me understand how to do this.
I am receiving multiple calls per day from ATT telling me that I'm since I'm such a loyal customer so they want to give me Epix for free......for 30 days. I answered the call once and spoke with a really nice rep, but told her I would call back if interested, but they keep calling. I was also told that the offer was only available over the phone and that I could not sign up for this offer online, which is not true because I confirmed that I could select the exact offer in my account.
I have blocked the actual number for now, but would prefer some setting where I can choose how ATT contacts me. Links in the privacy policy for "numbers to call" to opt-out of marketing go nowhere. It's just a loop.
Thanks!
Accepted Solution
Official Solution
DIRECTVhelp
Community Support
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254.4K Messages
8 years ago
Hi @mem_edge,
Check out this link. You will find the information you are looking for.
-ATTU-verseCare
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OldBabyface
New Member
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2 Messages
3 years ago
I keep receiving calls from ATT DAILY to offer their services, saying they are calling their customers. Well, I am NOT an ATT customer. I had their internet in 2004 or 2005, and I had so much trouble, it messed up my computer. Finally, they told me I was too far from the home office! I would NEVER use ATT again! I have Spectrum and their service is great even though I wish it cost less. Leave me alone ATT-don't you realize when you call someone every day who doesn't want you, it just makes someone HATE you!!!
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DIRECTVhelp
Community Support
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254.4K Messages
3 years ago
Hi, @OldBabyface.
To stop receiving calls, sign up for the Do Not List using the link provided in the accepted solution.
Thanks for contacting the AT&T Community Forums team.
Aminah, AT&T Community Specialist
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OldBabyface
New Member
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2 Messages
3 years ago
More problems when I tried your solution!!!!
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DIRECTVhelp
Community Support
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254.4K Messages
3 years ago
Hey @OldBabyface, we understand that you're still having trouble. We're here to help.
Please let us know so we can better assist you.
Charles, AT&T Community Specialist
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baseballisback
ACE - Professor
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8.1K Messages
3 years ago
Please don't respond to threads over a year old. I'll keep this open for now, but remember that it's ok to start a new thread instead of replying to one from five years ago.
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