New Member
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5 Messages
Do you wait until the end of the billing cycle to cancel service?
I canceled cable service 9 days ago and received a confirmation number. After this month, I am not paying any more ATT cable bills. Do you all wait until the end of the billing cycle to cancel service? I am not paying for cable service after March 12 when I called to cancel. I’ve tried to reach a representative over the phone and chat with no luck. I do not want any special offers. Please cancel the cable and keep the internet as I stated nine days ago.
Accepted Solution
Official Solution
davemize
ACE - Professor
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473 Messages
5 years ago
Per the Terms of Service, AT&T no longer prorates partial months. Also, this is a user to user forum, not AT&T support. You'll have to chat or call 800.288.2020 to discuss. Be ready for long wait times.
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Constructive
Employee
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34K Messages
5 years ago
read your terms of service. They don’t pro rate at all if your even 1 day into the cycle you pay the full month
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