2 Messages
Credit for frequent outages
I live in Carroll Ohio and I moved here in June. I've had three outages (most of day ) since getting att , how do I get credit. There is no human to even talk to. Really disappointing
2 Messages
I live in Carroll Ohio and I moved here in June. I've had three outages (most of day ) since getting att , how do I get credit. There is no human to even talk to. Really disappointing
skeeterintexas
ACE - Expert
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28.3K Messages
2 years ago
You can get credit for each 24 hours your service is out..... around $5 per day. And that's if you called in to report an outage.
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Buffalo1963
2 Messages
2 years ago
What if they text me there is an outage. How do I contact them about it
It's all automated
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skeeterintexas
ACE - Expert
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28.3K Messages
2 years ago
Call CS 1-800-288-2020.
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DIRECTVhelp
Community Support
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254.4K Messages
2 years ago
We're here to assist with your credit request, @Buffalo1963!
To better assist with your inquiry, let's move this conversation into a DM. Be on the lookout for a chat notification in the upper right-hand portion of the page.
We look forward to speaking with you!
CalebP, AT&T Community Specialist
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