3 Messages
Change my bill amount after 2 months on a year agreement
I was told to reach out over and over to numbers and noone help solved my issue which was caused by Att not me.
3 Messages
I was told to reach out over and over to numbers and noone help solved my issue which was caused by Att not me.
Constructive
Employee
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34K Messages
3 years ago
So is there a question?
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JefferMC
ACE - Expert
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36.8K Messages
3 years ago
And if there is a question, please tell us specifically what service you're talking about and what your issue is.
Also note that this is primarily a consumer forum, we cannot see your account and you should not share personal information where it can be seen by the public. The ATTHelp group are official AT&T Support reps, but they may or may not intervene in your issue.
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annieje2
3 Messages
3 years ago
I called in to get a lower plan and was given one for a year. two months later my plan was higher than what i was given for a year
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DIRECTVhelp
Community Support
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254.4K Messages
3 years ago
We'll gladly help you find out why your cost of service increased, annieje2.
In the future, you can visit the page on our website that covers how you can Find out why your bill changed.
So that we can take a look at your account to see what happened, let’s meet in a Direct Message. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the Forums).
Aminah, AT&T Community Specialist
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