1 Message
Cancelling Uverse TV, what impact on other bundled services
We have Uverse TV, Fiber internet, and 5 cell phones with ATT. Will cancelling Uverse TV affect the other unlimited services or limit data on the current plan?
Uverse TV is almost $200 monthly and it has become cost prohibitive.
Thank you.
Accepted Solution
Official Solution
DIRECTVhelp
Community Support
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254.4K Messages
2 years ago
Hey @McIrish. Thanks for reaching out to us about your U-verse TV questions, and we'll be happy to help you.
Cancelling your U-verse TV will not affect your other unlimited services or limit data on your current plan. If the services are bundled together, it could affect the price of your Fiber internet service if it's been within 12 months since you've signed up for the service. If it's been more than 12 months since you've signed up for your TV and Fiber internet service, then it won't affect the prices.
Let us know if you have any further questions.
Robert, AT&T Community Specialist
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ShouJr
4 Messages
2 years ago
you won't lose any discounts if you cancel the uverse tv and neither will that impact any other service you have.
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Carlguidroz1963
1 Message
11 months ago
I would like to know how to cancel my u-U-verse t.v. Pay 200.00 a month for this service is overrated. The wind blows and U-Verse doesn’t work. I tried to call customer service but they aren’t open. Will I lose my internet serves or my discounts? Having U-Verse I’ve lost several stations which they are no longer available. I don’t feel that it’s fair that we pay for services we don’t have access to. Paying 200.00 for cable T.V. Is totally ridiculous.
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JefferMC
ACE - Expert
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36.8K Messages
11 months ago
Since you have FTTP, then your data allowance is unlimited. If you had FTTN/VDSL2, then your U-verse TV would eliminate the data allowance for VDSL2 Internet.
As said above, your bill will show if you have any package discounts on Internet due to also having U-verse TV. Even if so, cancelling U-verse TV would still save you money over not cancelling it.
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