New Member
•
1 Message
Cancel uverse but not internet, is there a disconnect fee?
I have both uverse and internet, and I'm in contract. If I keep the internet but cancel the uverse TV, is there a disconnect fee?
New Member
•
1 Message
I have both uverse and internet, and I'm in contract. If I keep the internet but cancel the uverse TV, is there a disconnect fee?
DIRECTVhelp
Community Support
•
255.4K Messages
5 years ago
Hello @Anniekalola,
In general, early termination fees are specific to the product line, not the account itself. Using this scenario with two products on one account, if you were to cancel one you could be charged an ETF. We are sorry to hear you are considering canceling the UverseTV product. Are you aware we have other entertainment options?
You can reach out to one of our chat agents to review your account for more details by clicking on the chat bubble on our website. If you are having trouble locating the bubble use the steps below:
Let us know if we can assist you further.
Bonnie, AT&T Community Specialist
0
0