Contributor
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1 Message
Can you change hard inquiry to a soft inquiry?
I got a hard inquiry when I signed up for U-verse TV could I have it changed to a soft inquiry so it will not affect my credit report
Contributor
•
1 Message
I got a hard inquiry when I signed up for U-verse TV could I have it changed to a soft inquiry so it will not affect my credit report
Accepted Solution
Official Solution
DIRECTVhelp
Community Support
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254.4K Messages
6 years ago
Hi @UversTV!
Thank you for reaching out to us here! We require a credit check when ordering new Entertainment products. To get started, please view this great article on Things to Know about our Credit Check Policy.
Let us know if this helps!
Yetty, AT&T Community Specialist
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