Contributor
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1 Message
Can we check to see where my card is?
I'm currently waiting for a reward card that was mailed on 02/05/2019. I says it should take 10 days. It has been 15 days. Can we check to see where my cats is?
Contributor
•
1 Message
I'm currently waiting for a reward card that was mailed on 02/05/2019. I says it should take 10 days. It has been 15 days. Can we check to see where my cats is?
Accepted Solution
Official Solution
DIRECTVhelp
Community Support
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254.4K Messages
6 years ago
Hi There! @Dmiller612
We understand that you would like to know about your status about your reward. We can point you in the right direction to get that status.
Have you checked out our Reward Center yet? That is the first place you need to check for the status of your reward. Please click on this link: AT&T Reward Center
Just enter your information on the left side of your screen on the reward center page and it should tell you the status of the reward, or for reward-related questions, please call: 800-288-9983 7 a.m. to 7 p.m. (CST), Monday through Friday.
If you need anything else, please reach back out to us again.
Matthew, AT&T Community Specialist
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