Billing Problem

Reference:  Account Number (Edited as per community guidelines)  (William T (Edited as per community guidelines), (Edited as per community guidelines)

We have made the attempt several times to change our new address (Edited as per community guidelines) but i am not smart enough to figure out your system.  Since your bill was not forwarded timely we were charged a late fee, with which I do not agree.  

Please advise ([email scrubbed]) who I can contact to resolve this matter