We're here to help get your recordings working, @spivey812 !
We suggest Troubleshooting Your Uverse DVR and following the instructions under Program Didn't Record. The reasoning for this is to check when these movies are being recorded, it isn't due to your DVR trying to capture something different. If this doesn't resolve your recordings, you will need to look into using our Troubleshoot And Resolve Tool listed in the article, and let us know if there are any results you will need assistance with.
DIRECTVhelp
Community Support
•
255.3K Messages
4 years ago
We're here to help get your recordings working, @spivey812 !
We suggest Troubleshooting Your Uverse DVR and following the instructions under Program Didn't Record. The reasoning for this is to check when these movies are being recorded, it isn't due to your DVR trying to capture something different. If this doesn't resolve your recordings, you will need to look into using our Troubleshoot And Resolve Tool listed in the article, and let us know if there are any results you will need assistance with.
We look forward to hearing back from you!
Donovan, AT&T Community Specialist
0
0