ATT U-Verse app login

ATT U-Verse app has changed and I can't log in.

Accepted Solution

Official Solution

Community Support

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254.4K Messages

3 years ago

Let's get you back into your U-verse app, @devo8820!

We recommend resetting your password, as this may resync/refresh your account and allow you back in.

We also recommend following our U-verse app troubleshooting steps. This usually fixes most issues related to the app.

Make sure you are using the correct member ID to sign in.
Restart the device.
Delete cache. Varies on phone, browser or device operating system.
Uninstall and reinstall the app
Verify you have the latest software/ operating system on your phone or tablet
Turn off other apps that may be in use
Make sure you have U-verse TV service and an appropriate package – if you do not have U-verse TV, you can see if it is available by signing into your account at att.com.
Reset your password – This can help sync up your account.
In some instances, restoring the phone has resolved app function. You may lose pictures and other data if this is performed.
Also, be sure to report/post a review in the applicable software store for your affected device to help address an issue.

If you're still unable to log in, please elaborate on what's preventing you from signing in, so we can know how to proceed.

Raiden, AT&T Community Specialist

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