Tutor
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3 Messages
Ansco subcontractor is not willing to restore my property back to its original condition
Subcontractor has left the area where they dug in terrible shape and is not willing to fix it after numerous calls. The water company had to be called to fix a broken pipe and mud and debris has now built up in the river rock that lines both side of the culvert pipe for my driveway. Grass has not grown in the area and is a mud pit feeding into the culvert pipe. its a mess. I need ATT to fix this.
ATTU-verseCare
Community Support
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865 Messages
9 years ago
Hello @atkins8909,
We are sorry for the issues on your property. We will be glad to help. Please send us a detailed message by clicking here. Provide your name, 9 digit U-verse account number if you have one, address, and phone number. We may need more information to be able to take any action within our systems.
Keep an eye on the
-ATTU-verseCare
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atkins8909
Tutor
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3 Messages
8 years ago
Thank you for the reply.
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atkins8909
Tutor
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3 Messages
8 years ago
ATT is ignoring my requests to restore my property to its original condition.I have sent multiple emails and the replies are slow and have not resolved any issues. ATT needs to takes responsibility for damages done to properties by THEIR Sub-contractors. It is a reflection of their customer service...this makes me seriously doubt switching my service from TIME Warner Cable to ATT! !!!!!! I expect a responsible company to reply!!!!
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DIRECTVhelp
Community Support
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254.4K Messages
8 years ago
Hi @atkins8909,
Sorry for the delay. We have not seen your message. The forums does not assit with damage related issues. You will find information here to have this addressed.
-ATTU-verseCare
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