4 Messages
Channel Lineup
I've been told by DirecTV representatives that there is literally NO WAY for a customer to print out a list of channels in numerical order. I just cant believe that this is true. Such a reasonable, and simple request, and this billion-dollar multi media company cant figure it out. I was told that they would "send the request to their team to see what the next steps would be", which is even more mind bending than the first. Is it really true? And if so...how can I reach CEO, Bill Morrow, to hire me to create them a simple Excel spreadsheet?!!
Accepted Solution
detuch254
ACE - New Member
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5.2K Messages
6 months ago
Here:
https://drive.google.com/file/d/1xOOJ68CU3SAKD83BOj3ZMx1Y3Dwxytxn/view?usp=drivesdk
(edited)
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JefferMC
ACE - Expert
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36.8K Messages
6 months ago
@LSiville
This is the printable list. It's not in numerical order. Probably because they figure you need to find the channel number for what you're looking for, not what the channel name is for the number you're looking at.
https://www.directv.com/dtvassets/sales/directv/upper_funnel/directv/channel-lineup/DIRECTV-via-Satellite-All-Packages-Channel-Lineup.pdf
Even this is nearly 3 months old.
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LSiville
4 Messages
6 months ago
Thanks But an up-to-date channel list alphabetically is available on the website very easily. Unfortunately, that’s not what I’m looking for.
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Juniper
ACE - Expert
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22.6K Messages
6 months ago
@LSiville
It is not they can't figure it out. The issue is what you are requesting is outdated. They stopped providing a printable list years ago. This is because those were only accurate the day they were printed. With all the updates over the years to the website and channel availability there was no value for them to add it back, especially since they had a big task of "going green".
Sorry but options for paper copies have dwindled for many companies. But if you want to create a simple Excel spreadsheet for your own use, have at it. Nothing to get bent out of shape over.
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LSiville
4 Messages
6 months ago
Actually @Juniper , “going green” has literally nothing to do with it. You are clearly missing the point. DTV provides a list of channels for download on their website…you can view it or even print it. But it’s alphabetical. Why you can’t comprehend that someone would want that same list in a numerical form is not my problem. I really don’t think it’s that difficult of a task and has absolutely zero… And I mean ZERO to do with their desire to reduce paper waste or even changing channel line ups. That’s just a ridiculous claim. Verizon does it. Charter does it. DISH does it….see…very easy stuff. As you can see, the gentleman before you has provided something that will work. But thank you for today’s most irrelevant response. 👍👍. Two thumbs up for you buddy!
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LSiville
4 Messages
6 months ago
@detuch254 Thank you very much. I appreciate your time and understanding.
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Juniper
ACE - Expert
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22.6K Messages
6 months ago
Well "going green" was part of it originally as they removed all print options. With the new co-owner, since AT&T spun off DirecTV back into its own entity, they have been (slowly) make updates to features on the website. If they add a printable option in numerical format again, then great. But if not, nothing obligates them to do so regardless of how easy you perceive it should be.
Am glad the alternate provided by my fellow ACE will work for you.
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