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1 Message

Thursday, August 18th, 2022 10:03 AM

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Why does DirecTV Stream not offer separate User Profiles?

Why do all of my family's recordings have to be mixed together? Why do we have to share a "Favorites" list of favorite channels when we don't like or watch the same channels? Netflix, Hulu, Amazon Prime, HBO Max, Youtube... all of these streaming services offer user profiles. So why does the most expensive out of all of those streaming services force the whole family to share one profile? It's like whoever makes your app is stuck in the early 2000s Cable DVR box mindset and can't think outside of that outdated paradigm.

Accepted Solution

ACE - Expert

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6.2K Messages

2 years ago

They just have not implemented profiles. No one here knows if they will or not. Sure, we would all like to have them but until they do, you will just have to live with it. If you have to have them, then just go with another service.

New Member

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15 Messages

2 years ago

It makes one question if the people in charge are in the least bit serious about growing this service when really low level features such as this haven't been implemented. It smacks of pure amateur hour that would embarrass any dedicated employee getting a salary.

ACE - Expert

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6.2K Messages

2 years ago

By not offering profiles it prevents subscribers from sharing with others. Sharing of services have been hurting streaming service from growing their subscriber base for years. I assume that this has possibly impacted them from offering profiles.

New Member

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21 Messages

2 years ago

Would be excellent to have the DVR have separate profiles for family members.

ACE - Expert

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6.2K Messages

2 years ago

Well they don't. So we all just need to move on. It's not going to happen anytime soon.

New Member

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25 Messages

2 years ago

bcbsncjlj, 

Seriously guy, haven't you commented more than enough!

 You move on. You change your service. 
Let people speak here. And STFU. 

ACE - Expert

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6.2K Messages

2 years ago

Seriously to you - it's not going to happen rather you like the comment or not. You need to move on and seek something else! You are only speaking to other subscribers here. Tone down your remark and act a little more professional.

New Member

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21 Messages

2 years ago

I posted my comment here because I'm not sure if DirecTV staff are like AT&T staff (who regularly monitor their forum).

1 Message

6 months ago

DirecTV execs / staff / devs are either the laziest or most incompetent of all streaming platforms. 

As a software architect of the last 2 decades, I can honestly say that the multiple user profiles technology is not difficult to implement and not implementing it has nothing to do with preventing account sharing — it's sheer incompetence at this point, when every other successful platform has it. 

If you don't know how to georestrict your app by ip address and location, maybe you shouldn't be in this business. Yea, you can still use VPN to get around that, but it's a step in the right direction.

Not implementing multiple user profiles so each family member can have their own customized TV viewing experience is beyond stupidity.

(edited)


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