New Member
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51 Messages
Using DTV satellite Gemini boxes with stream.
I have D TV satellite, with two Gemini boxes, I'm thinking about transitioning back to stream, can I use the Gemini boxes with the stream
New Member
•
51 Messages
I have D TV satellite, with two Gemini boxes, I'm thinking about transitioning back to stream, can I use the Gemini boxes with the stream
Accepted Solution
detuch254
ACE - New Member
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5.2K Messages
2 years ago
No, unfortunately. They use a different firmware. You’d need to get new Gemini receivers that have the DIRECTV STREAM software on them.
Besides, once you cancel, you have to return the Gemini boxes as they are leased. They will get returned to an authorized FedEx or UPS location for the free return. At that time, ensure you keep the shipping receipt as that is your proof of return to DIRECTV ( and can be used for your benefit if DIRECTV claims you never returned equipment and tried to charge you a Non-returned equipment fee).
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4CDAD
New Member
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51 Messages
2 years ago
Thank you for the info.
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detuch254
ACE - New Member
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5.2K Messages
2 years ago
No problem, glad to be of help.
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DIRECTVhelp
Community Support
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254.4K Messages
2 years ago
Hi there. In this case, you will have to change the Gemini boxes to migrate from DIRECTV SATELLITE to DIRECTV Via Internet. However, you can have your own compatible devices to stream. For more information regarding Gemini features, visit the following link https://www.directv.com/support/satellite/article/KM1497896
Thank you for being part of the DIRECTV family, don't hesitate to contact us for further information.
Jairo, DIRECTV Community Specialist
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