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bobamiller's profile

Contributor

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2 Messages

Thursday, March 30th, 2023 7:19 PM

Unable to select HDR through settings menu

I have a C71KW-400 with a Sony 65X90CJ TV connected via a Denon AVRS640H receiver. Both the Sony and the Denon support High Dynamic Range. All three devices have the latest available firmware installed. When I try to use the C71KW-400 settings menu to select HDR it defaults to [OFF], is not changeable, and I see the message "Your TV doesn't support HDR." How do I correct this?

ACE - Expert

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14.1K Messages

2 years ago

don't have  a C71kw, but I suggest you connect it directly to the TV and see if you get the same problem.


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