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4 Messages

Tuesday, July 2nd, 2024 3:25 PM

TV remote

Be aware that you can only use a single remote per tv set.  Let me repeat, you can only use one remote per tv.  Xfinite allows unlimited number of remotes per tv.  Let me give you a common scenario.  Your wife and you are watching a program together.  She has the remote. It comes to a commercial and you notice she is not fast forwarding.  You realize she is asleep.  You go over to her and do not find the remote.  YOU CAN NOT CHANGE THE CHANNEL OR FAST FORWARD UNITL THAT SINGE REMOTE IS FOUND. Really (Edited per community guidelines).  I have asked the community for a work around with no answers.  I am also looking at getting another streaming service.

ACE - Expert

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6.2K Messages

5 months ago

No big deal!

ACE - New Member

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3.3K Messages

5 months ago

I have a Gemini box and Gemini air. I have 2 remote paired with the Air and 3 with the box.

Community Support

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254.4K Messages

5 months ago

Hi @friederick. We're sorry you didn’t get an answer previously, but you are right about the remote. We don’t want to see you go. Is there anything we can do to keep your business with us? John, DIRECTV Community Specialist


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