Trouble with ARS (Gemini 1) box

Hi Hooks55, we want to help you pair your remote with your GEMINI device. Please follow the steps at https://www.directv.com/support/satellite/article/000091356 We'll contact you through private note to assist you better. Gloria, DIRECTV Community Specialist.

Thank you for letting us know, we're glad to know it is working properly now. Remember that if you have questions or concerns DIRECTV is ready to help. Gloria, DIRECTV Community Specialist.

If you are experiencing freezing with your DIRECTV device, perform a factory reset by holding the red button on your device for 20 seconds. This may require multiple resets. This would restore your settings back to default and you will need to enter your login credentials again for access. 

I’m having the exact same issue! Came out of nowhere and I can’t get it to respond. I’ve reset it like 5 or 6 times and I’m just getting the direct tv logo and a remote that won’t connect (flashes blue every time we press a button).

Do the red button reset 10 times in a row, holding the red button until the light goes off on the front of the box each time.   Then, the box will be completely reset and will come out of the boot up cycling.

https://forums.directv.com/conversations/watching-directv-stream/frozen-screens-on-directv-via-internetstream-devices/651c968341f9b3673983aa96

Hello @Karajudge00, we appreciate you for sharing this valuable information with us. In order to provide you with the most precise information, we would like to closely examine your case. Therefore, we will send you a DM to gather more details about your situation. Please meet us there, so we can assist you better.