16 Messages
Total number of Gemini device per account
I would like to confirm that DirecTV Stream still allows a total of 20 physical Gemini devices in one account/household?
On a previous post from Juan (DirecTV Community Specialist), he indicated the you can order up to 6 devices at a time (per order), up to a total of 20 devices.
Today I just spoke on the phone to DirecTV tech support who said, you can only have 6 Gemini devices per account.
I'm hoping this tech support agent was misinformed.
Thank you,
Tim
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ACE - Expert
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6.2K Messages
1 year ago
It is my understanding that a max of 6 devices can be purchased, but you can have a maximum of 20 consecutive active streams available from your home location. Outside your home location, a max of 3 streams are available (2 can be streaming devices the other a PC, cell phone, or tablet, etc.).
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