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6 Messages

Monday, August 12th, 2024 3:27 PM

Time shown in TV guide and TV

I am using the DirectTV Genie and it is showing an hour ahead of what time it actually is, how do I change this? 

ACE - Expert

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6.4K Messages

10 months ago

If you are using a Genie then you do not have DirecTV Stream. Genie is for DirecTV Satellite.

ACE - Expert

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6.4K Messages

10 months ago

Moving to DirecTV.

6 Messages

10 months ago

It can't be for satellite because I do not have a dish. 

ACE - Expert

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6.4K Messages

10 months ago

DirecTV offers 2 option: Satellite or Via Internet. DirecTV Stream is a different subscription service than either of those. DirecTV via Internet has fees and a contract. DirecTV Stream has no fees or contract. What are you subscribed to?

ACE - Sage

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46.5K Messages

10 months ago

What is the exact DirecTV box you're using?

6 Messages

10 months ago

I dont have a box - all I have is the gemini 

ACE - Sage

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46.5K Messages

10 months ago

"Genie" or "Gemini"?  Which is it?

Sounds like you're actually a streaming customer, not satellite. 

Try resetting the Gemini. 

ACE - Expert

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6.4K Messages

10 months ago

You said in your original post you had a "Genie".

6 Messages

10 months ago

yeah I realized that, it is the Gemini - I have just set 3 up in my house and they are all an hour ahead

ACE - Expert

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6.4K Messages

10 months ago

Have you verified the correct time zone in the device setting is correct? What time zone are you in? Also, the guide content is based on Eastern Time Zone with the exception to local channels and regional sports.

6 Messages

10 months ago

I was looking to see where the time zone is set and I do not see it in settings 

6 Messages

10 months ago

I figured it out ! 

ACE - Expert

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6.4K Messages

10 months ago

Good to hear!


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