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6 Messages

Monday, August 12th, 2024 3:27 PM

Time shown in TV guide and TV

I am using the DirectTV Genie and it is showing an hour ahead of what time it actually is, how do I change this? 

ACE - Expert

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6.2K Messages

5 months ago

If you are using a Genie then you do not have DirecTV Stream. Genie is for DirecTV Satellite.

ACE - Expert

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6.2K Messages

5 months ago

Moving to DirecTV.

6 Messages

5 months ago

It can't be for satellite because I do not have a dish. 

ACE - Expert

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6.2K Messages

5 months ago

DirecTV offers 2 option: Satellite or Via Internet. DirecTV Stream is a different subscription service than either of those. DirecTV via Internet has fees and a contract. DirecTV Stream has no fees or contract. What are you subscribed to?

ACE - Sage

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46.2K Messages

5 months ago

What is the exact DirecTV box you're using?

6 Messages

5 months ago

I dont have a box - all I have is the gemini 

ACE - Sage

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46.2K Messages

5 months ago

"Genie" or "Gemini"?  Which is it?

Sounds like you're actually a streaming customer, not satellite. 

Try resetting the Gemini. 

ACE - Expert

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6.2K Messages

5 months ago

You said in your original post you had a "Genie".

6 Messages

5 months ago

yeah I realized that, it is the Gemini - I have just set 3 up in my house and they are all an hour ahead

ACE - Expert

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6.2K Messages

5 months ago

Have you verified the correct time zone in the device setting is correct? What time zone are you in? Also, the guide content is based on Eastern Time Zone with the exception to local channels and regional sports.

6 Messages

5 months ago

I was looking to see where the time zone is set and I do not see it in settings 

6 Messages

5 months ago

I figured it out ! 

ACE - Expert

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6.2K Messages

5 months ago

Good to hear!


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