1 Message
Time is wrong on my streaming app
The DIRECTV streaming app on my Samsung tv has worked great for a long time. All of a sudden today the time is wrong, which makes the tv lineup on my Guide wrong. It currently says it's 8:06am when it's actually 7:47pm.
Funny thing is, the tv shows under Watch Now are correct, plus the time (and guide) is correct when I log into the app on my phone and computer... it's just my tv. I've tried deleting/re-installing the app, nothing under Settings helps, the time on my tv is correct, and I spoke with customer support (who were unable to fix it).
Is there anything I can do?
DIRECTVhelp
Community Support
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254.4K Messages
1 year ago
Hi Jen. Thank you for bringing this to our attention. I have received your request about your issues with the time settings and will send you a private message shortly to better assist you with solving this. Luisa, DIRECTV Community Specialist
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Milo23
1 Message
1 year ago
I have the same exact issue, also a Samsung tv
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bcbsncjlj
ACE - Expert
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6.2K Messages
1 year ago
Continuing issues with the Samsung app for Smart TV's. Many have experienced problems with the app. Would highly recommend using an external streaming device for the service. Most with Samsung Smart TV's have pursued the external device. This is not a new issue.
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Htx
2 Messages
9 months ago
I’m having the exact same problem - the time is showing as 14 hrs behind…also a Samsung smart tv. How does this get resolved??
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