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New Member

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3 Messages

Wednesday, December 7th, 2022 2:14 AM

Surround sound not in sync with video

I am new to DIRECTV Stream. I’m on Fiber. My audio receiver surround sound is connected with an optical cable. My audio is not in sync with the video. 

ACE - Sage

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46.1K Messages

2 years ago

What streaming device are you using?

When did the problem start?

New Member

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3 Messages

2 years ago

It’s streaming from the AT&T router to the AT&T box connected to the TV. 

New Member

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3 Messages

2 years ago

It’s been doing it since we got the service a couple weeks ago. 

ACE - Sage

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46.1K Messages

2 years ago

What happens if you connect the DirecTV Stream box directly to your TV and bypass the AV Receiver?  This could be an issue with a setting on your AV Receiver. 


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