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Wednesday, October 4th, 2023 3:31 AM

stream is not working

Directtv is working on my cell phone and the two other televisions.  We have a Vizio tv that the Directv stream was working fine.  This morning it stopped working.  We hanged batteries on the remote, we used the remote from the other box.  We unplugged the everything and replugged the box and the tv. The only thing on the face of the tv is Directv name and the little house that pops up when it is rebooting.  So it has been rebooting for over an hour and nothing is happening. 

Community Support

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254.4K Messages

1 year ago

Hello, @Valeriemabel1 please accept our apologies for this inconvenience with the service. We're currently experiencing an outage with some of our devices. Our specialized teams are working to resolve it as soon as possible. Likewise, please reset your receiver using this article: https://www.directv.com/support/satellite/article/000091357 If the issue persists, please know we're aware and working on it. DIRECTV appreciates your patience. Santiago, DIRECTV Community Specialist

ACE - Sage

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46.1K Messages

1 year ago

Hold the reset button for >20sec. You may need to reset a few times. 


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