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5 Messages

Saturday, July 20th, 2024 8:58 PM

Sharp TV Control with Gemini Air Remote?

Gemini Air setup cant find my tv brand or any tv brand to setup. Whether Manual or Standard the application never finds a TV or my brand SHARP.  Matter of fact it gets stuck spinning for over an hour. 
How can I set up my Gemini Remote with my TV?

Community Support

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254.4K Messages

4 months ago

The abovementioned steps are the ways to go if we'd like to set up the Gemini Air. Based on what I understood, your remote is still not working with your sound system despite following through with it. Is that right? Jason, DIRECTV Community Specialist.

5 Messages

4 months ago

Yes that is correct.  Actually the app never finds any device name - its spin spins and never resolves so for all in intents and purposes it's not working. Is there a way to more manually program the tv details etc.

Community Support

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254.4K Messages

4 months ago

Thank you for the additional details. You can try to reset your Gemini Air device. Please press and hold the button located on the back of the device for 15 seconds. Then, proceed to follow on-screen prompts. After, please follow the steps in programming your remote. Let us know how it goes. Shirley, DIRECTV Community Specialist


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