Setting up C71KW remote

Hi, @stats1. Follow the steps below to program your DIRECTV STREAM remote to control TV:

1. Open DIRECTV STREAM on your TV device.
2. Choose Settings and then System.
3. Select Remote & Devices, then Program Your Remote.
4. Choose the TV manufacturer you want to add.
5. Follow the prompts to finish up.

Visit https://www.directv.com/support/article/000092856 to learn more how to connect your DIRECTV remote to TV. Thanks for choosing DIRECTV. 💙 Jayson, DIRECTV Community Specialist

I don't have SYSTEM under SETTINGS

Thank you for letting us know.

Using DIRECTV STREAM Gemini remote, try to follow this steps instead:
1. Press the ‘Home’ button on the remote

2. Arrow left to expand the left side navigation menu

3. Arrow down to select ‘Settings’ (Gear Icon), press ‘OK’ on the remote

4. Select 'System', press ‘OK’ on the remote (If it's not available, skip to the next step)

5.  Find and select 'Remote & Devices’, press 'OK’ on the remote

6. Select ‘Program Your Remote’, press ‘OK’ on the remote

7. Select ‘TV’, press OK

8. Select ‘Standard’ or ‘Manual’ to search for TV brand

9. Enter TV brand name

10. Once TV brand is identified, the device will run a few test

11. Test advises user to Point the remote at the TV

12. Test advises user it will turn the volume up for testing

13. User input required to verify the results of the volume test

14. Once test is successfully, the system provides a confirmation message

15. TV Programming displays programmed TV

Let us know how it goes. Jayson, DIRECTV Community Specialist

I don't have REMOTE DEVICES either.  I am using a Roku currently.  Is the remote I bought considered a GEMINI?

No. If you're using a Roku remote, please contact Roku customer service to pair your Roku remote with your LG TV. Learn more about how you can stream with the DIRECTV app on most Roku devices here: https://www.directv.com/support/article/000076294 Jayson, DIRECTV Community Specialist

You can only use the Gemini remote, C71KW,, with a Gemini box or Gemini Air

There are no boxes used with DIRECTV stream, so what remote do I need that will allow me to change channels quickly?

You'll need to use your Roku remote to control your Roku device. If there are no number buttons, press the Top arrow for recent channels or the Down arrow to choose channels on the Guide. John, DIRECTV Community Specialist

I even tried disconnecting my Roku. Shouldn’t the remote pair up at that point?

It won't, the Gemini remote can only be paired with the Gemini Air or device. Visit Roku.com for more troubleshooting and setup videos. John, DIRECTV Community Specialist

How disappointing. Another Amazon return!

@stats1 If you want to change channels with the C71KW remote ..get the Gemini box or Gemini Air it's meant to be used with. Yes there is a box used with Directv Stream. Or the Gemini Air. You can get the Gemini box from Walmart for 40 bucks. Other sites sell the Air but it's more expensive. They both have google play store for all your other apps as well.