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Z

1 Message

Saturday, July 27th, 2024 5:33 PM

Roku App Not Working

When I log into my Directv stream account on my Roku tv it prompts me to either sign up for a free trial or sign out, however I am already paying for DIRECTV stream.

ACE - Expert

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6.2K Messages

5 months ago

"DirecTV Stream" or "DirecTV Via Internet"? Does it work on any other device like a phone or tablet? Are you a previous DirecTV or AT&T subscriber using the same credentials? If so, you need to use different credentials.

Community Support

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254.6K Messages

5 months ago

Hello, @zjens22. We apologize you're having trouble logging in to the app. This is not the experience we want you to have. We're here to help. Click Watch with the DIRECTV app over Roku | DIRECTV Support for troubleshooting steps. If this still doesn't work, please let us know so we can further assist you. Stephanie, DIRECTV Community Specialist


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