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M

New Member

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2 Messages

Wednesday, June 7th, 2023 6:26 PM

return of equipment no longer needed but still keeping Directv

I need to return one of the 3 devices that I initially received. We started our service when it was still AT&T. I just need to return 1 of the 3 devices as we no longer need it and am getting charged for it.

ACE - New Member

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1.5K Messages

1 year ago

Once you buy the Directv Streaming Boxes they are yours to keep and do with as you please once they are paid off.  There are no returns unless it is under warranty and make a claim then they will exchange your device.  But if you have had the service since it was AT&T TV then how are you still paying for your boxes?

New Member

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2 Messages

1 year ago

Thanks for all the info! I don’t need to worry anymore 

ACE - Expert

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1.2K Messages

1 year ago

Well, to be pedantic (which I am known for), the spin-off closed 22 months ago, so it is barely possibly that someone got an Osprey unit just before that and was paying it at $5/month, so might still owe $5 or $10 on it. </pedantic>


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