Hello there. We get how essential it's to have your remote control working as it should. Please follow the steps in this article: https://www.directv.com/support/stream/article/KM1352565 If the issue persists, please let us know. We'll be happy to step in. NatalyC DIRECTV Social Media Specialist
detuch254
ACE - New Member
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5.2K Messages
2 years ago
You need to buy a new remote online then. They are available on Amazon, eBay, etc for cheap.
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rawh
New Member
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2 Messages
2 years ago
That's what I thought.
Thanks for responding.
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detuch254
ACE - New Member
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5.2K Messages
2 years ago
No problem.
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DIRECTVhelp
Community Support
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254.4K Messages
2 years ago
Hello there. We get how essential it's to have your remote control working as it should. Please follow the steps in this article: https://www.directv.com/support/stream/article/KM1352565 If the issue persists, please let us know. We'll be happy to step in. NatalyC DIRECTV Social Media Specialist
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