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New Member

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6 Messages

Saturday, December 31st, 2022 3:49 AM

Red No network light is on when first setting up Directv Streaming

I'm trying to setup Directv streaming (first time out of the box), but when I connect power to the unit, both the blue light and the red "no network" light comes on and the start up screen does not appear.  The instructions say the network connection setup comes later.

Community Support

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254.4K Messages

2 years ago

 Hello @williammadia,  thanks for reaching us for help.

We're sorry to know about the inconvenience you're having to connect your DIRECTV STREAM box to internet. Are you getting an error message? You can also find out how to get back online here.

In case the issue persists, we can try to fix common DIRECTV STREAM device issues by following these simple steps. 

Let us know how it goes, we're happy to help!


Camila, DIRECTV Community Specialist


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