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2 Messages

Friday, January 3rd, 2025 8:47 AM

Recorded Series Missing

I record On Patrol First Shift (1 hour) and On Patrol (3 hours) every Friday and Saturday night 

The first one cannot be found, but the second ,a 3 hour show, are all there.  The recording is still set. But, the series cannot be found. They are usually side by as one preceeds the other. 

Any reason for this? 

Thank you

***On Edit.....I located the recorded series way down the list out of order.  How did this occur and can it be moved up beside the other show that it's recorded just before, every week? And, I did clear cache and restarted the app earlier.

Community Support

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255K Messages

3 months ago

Hello, @TxDoc. We apologize for the issues you're experiencing with the recording. Can you share what device you're using, so we can look into it? Mark DIRECTV Community Specialist

45 Messages

3 months ago

This issue needs to be corrected. Get rid of "Bookmarks" and add a "Series Record" section. There is no place to review what series has been scheduled to be recorded. A show recorded a few days ago, that I has forgotten all about. 


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