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J

1 Message

Thursday, November 23rd, 2023 10:04 PM

Picture quality is awful

Hello, 

I have Direct TV stream. Watching the NFL and College football has been rough this year. It has been like waiting for you phone camera to clear up but it never does. I have a 65 inch and have tried every different picture setting. Is there a (for a lack of better words) refresh button that we can try? 

Community Support

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254.4K Messages

1 year ago

Hi, u/jfrazier57 we want you to enjoy your NFL games without any interruptions. If you're experiencing any issues, restart the app, clear the cookies, and cache a try. Please check the next link https://www.directv.com/support/article/000093433 check your PM for further assistance. Michael, DIRECTV Community Specialist


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