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RBDanC's profile

Contributor

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10 Messages

Monday, February 26th, 2024 4:01 PM

No Dolby Digital from the Gemini Air

I just setup my new Gemini Air device that replaces my old Gemini box.  I am connecting it through my Denon x4800h AVR, and I am getting just Dolby surround (only Multi PCM) instead of the Dolby Digital + that my Gemini box outputs using the same cable and HDMI port.   I have tried all settings on the Air without any success.   There was a prior post about this that had an "Accepted Solution" tagged but it is not a solution and this issue goes unresolved.

Please take this as a bug report and resolve it as soon as possible.

Thank you!

Community Support

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254.3K Messages

9 months ago

Hi, @RBDanC. Thank you for posting and including that you attempted to get a solution on another thread. We're seeking an answer. More to come. Clary, DIRECTV Community Specialist

Contributor

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10 Messages

8 months ago

Hey Clary,

Any update on this issue?

Thanks!

ACE - New Member

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3.3K Messages

8 months ago

Isn't that only if the content has Dolby Digital+ like thru apps? Prime video etc

Contributor

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10 Messages

8 months ago

I don't believe so since Dolby Digital+ works on the Gemini box, just not on the Air.

ACE - New Member

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3.3K Messages

8 months ago

Directv Stream has live channels that put out Dolby Digital+?

(edited)

Contributor

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10 Messages

8 months ago

Yes they do.

6 Messages

7 days ago

Was this ever resolved? I have the exact same AVR and the same issue


NEED HELP?