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New Member

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52 Messages

Sunday, September 15th, 2024 4:31 PM

New Folder Update

Sorry if their is a thread on this already didn't see it. So I clicked on my name cause you can add folders now and I added my husband. But now that I have picked my favorite channels it says I have to pick my recordings again. What about everything in our list can I transfer my shows to my folder? Do I have to set up all my recordings again. It shows under my name no upcoming recordings so I am adding stuff under my name. I'm just confused! And I guess you can't add an actor so like it will record anything that actor is in like Tivo did? I haven't seen anything like that. But I am glad we have folders now though but I would like to get rid of all my Hallmark movies and put them in my folder if their is a way? 

Also now that I have my own folder it is asking me what I want to record and I am choosing my soap and what I watch to record so will it not record under his name or do I need to cancel it? Cause all our shows are under his name still. I just went out of my name I am the main account holder and I added his name and I thought all of our shows were lost but when I backed out of me they are under his name.

Accepted Solution

Community Support

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254.4K Messages

2 months ago

No, the recordings will only appear on the user profile that set them up. John, DIRECTV Community Specialist

Accepted Solution

Community Support

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254.4K Messages

2 months ago

We understand you're asking if the recording will still continue on your other profile or not. The answer is yes. The only way to stop it is to Cancel the recording. Here's how:

 

Press Home, scroll to the right to highlight Search, and press OK.


Using the onscreen keyboard, begin to type in the program name, programs begin to display.


Once the desired program is displayed, press the arrow keys to highlight the program.
Press More Info. 


Select Cancel Recording or Cancel Series Recording and press OK.
A confirmation screen is displayed.


The option to record the program or series, is again available.
Press Exit to return to live TV.

 

John, DIRECTV Community Specialist

Community Support

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254.4K Messages

2 months ago

Hi @Rose4uK Good questions. No, we don't have an option to move recordings from one profile to another. The steps for recording, renting, and purchasing have not changed, but they need to be done separately by profile. Lastly, recordings only appear in the "My Library" of the user profile that set them up. Kiarha, DIRECTV Community Specialist

New Member

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52 Messages

2 months ago

OK so it showed my name I'm the account holder I added my husband's name everything is showing under there. So I added everything I wanted to record on my profile. Is it still going to record under the other that's where I see all of our shows now. I don't need my stuff showing  under his name now that I have it set to record under my name. 

New Member

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52 Messages

2 months ago

Well apparently it had my name and I add in my husband's name and it was pink and he didn't like that well apparently he edited and must have put his name where mine was cuz I put Steve and he put Stephen. Cuz when I go to who's watching now he's at the top and blue and I'm underneath them pink so he just changed our names so even though it's I guess under my name on the account holder it says his name but we're seeing everything from before there.  

But my question was now that I said everything up to record under a second profile are they still going to record on the other one? I just know last night my name was first in blue and when I added him it was pink and he must have edited and changed our names so his name is at the top and blue under the account holder and that's where all of our past recordings are. I just don't want stuff recording under each profile.   

Sorry I know it's confusing but I have a feeling that's what he did he reversed our names and put my name in the second profile that was added cuz I added his name as Steve in the second profile last night and I just now noticed it says Stephen at the top and it's showing all previous stuff. And he has the top blue profile and now my name's underneath which is Pink and I've already set up a bunch of recordings under my name and I don't want duplicates I don't know how to delete the recordings from the main other profile. 

New Member

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52 Messages

2 months ago

Okay thank you! Cuz I just set up six recordings on the other profile and they will stay there right? And then I'm going to delete them all under my husband's profile. I just wish I could transfer all my Hallmark movies to my profile. Thanks!


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