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Slick23's profile

10 Messages

Sunday, May 5th, 2024 6:49 PM

New DIRECTV Customer … Remote will not turn my old Hitachi TV on or off

Volume works

Mute half way works

Community Support

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254.4K Messages

6 months ago

Thank you for reaching out to us. You need to program your DIRECTV remote control to turn on/off your tv. Please go to How to program your DIRECTV remote control | DIRECTV Support Need more help? Send us a DM. Ara, DIRECTV Community Specialist

10 Messages

6 months ago

Tried manual entry with TV Model Number … no luck

Hitachi Ultravision 53SBX59B V0B048914

Year 2000 model … a historical jewel

Using a HDMI to RF modulator for the coax connection … picture/sound are excellent

Community Support

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254.4K Messages

6 months ago

We're sorry if it's still not working, @Slick23. Some older TV models may not function properly, and some features may not work on a device that is not compatible with your receiver. If your TV's power-off and on feature does not function when using the DIRECTV remote, you need to use your TV remote to turn on/off your TV completely. Please check Get Info on Compatible Devices | DIRECTV Support to know more about compatible devices. Ara, DIRECTV Community Specialist

ACE - New Member

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3.3K Messages

6 months ago

did you toggle on....power off devices ..in the remote settings?

10 Messages

6 months ago

Yes … Power Off Devices is toggled on

10 Messages

6 months ago

My old Hitachi was supported by my Xfinity/Comcast remote … I’m lucky that I was able to find the 24 year old remote

Community Support

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254.4K Messages

6 months ago

Can you share with us the issue encountered during the programming of your DIRECTV remote for your Hitachi TV? If the problem continues, we suggest using your TV remote or other universal remote to turn on/off your TV. Raymund, DIRECTV Community Specialist

10 Messages

6 months ago

Volume control works … Power off/on control does not

I’ve tried 4 different attempts … same result 

Community Support

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254.4K Messages

6 months ago

We'd like to take a closer look into this issue. We're sending you a PM for further assistance. Raymund, DIRECTV Community Specialist

10 Messages

6 months ago

This old hitachi has a “soft mute” and “full mute” … the last attempt to program the remote seemed to figure it out … still no luck on the power off/on

It’s pure sentimental … watching DIRECTV Streaming over a 1.2 gig internet on a Rear Projection TV that was built 8 years before Smart TV was invented

The HDMI to RF Coax Modulator I bought worked on the first try

(edited)

ACE - New Member

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3.3K Messages

6 months ago

Have you tried doing the "Standard" program remote in settings? Try saying no it doesn't work---even though it does control the mute/volume --during the 1st try and move onto the next time it can control volume. 

10 Messages

6 months ago

Yes … the volume and mute functions are now working with the remote … only power off/on is not working

ACE - New Member

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3.3K Messages

6 months ago

I don't think you get what I am asking you to do. When you do the standard setup---even if it works just say no so you can move onto the next code. Just remember how many you are into it. Say if the first time the volume/mute works --say no----then remember next time to say yes to the 2nd time. If that doesn't fix the power/on off the next time say no to 1 and 2---then yes to the third time. 

10 Messages

6 months ago

Well … I’ve tried saying no up to 7 times (maybe more) … no combination resulted in the power off/on working … and most combinations resulting in the volume/mute not working either


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