New Member
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2 Messages
Move U-Verse series record settings to Directv Stream
I have been a U-Verse member for over 9 years and am moving over to Directv Stream. I currently have 46 different Series recording settings that are set up to record programs. Is there a way to transfer them from the U-Verse DVR to the Directv Stream Cloud DVR, so I don't have to re-enter all 46 of them?
Accepted Solution
detuch254
ACE - New Member
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5.2K Messages
2 years ago
Sorry, unfortunately you cannot transfer recordings between two different services. As a note, u-verse TV and DIRECTV stream are not similar companies anymore as AT&T and DIRECTV are two separate companies with the 30% stake that TPG has.
When you go to sign up for directv stream, I highly recommend making a new email address as oftentimes making the same email address over again for DIRECTV STREAM may cause issues. Other people were treated as existing customers while trying to do this and, as a result, had to pay an extra $10/mo for Unlimited cloud DVR (which is free for new customers who have a different email address than other AT&T or DIRECTV services that they previously had). Additionally, signing up under the same email address you used for U-verse could cause sign in issues on devices. Overall, it is not recommended and I strongly recommend that you do NOT sign up with the same email address that you use currently for U-verse service. There is no way to migrate service.
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