New Member
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2 Messages
How to clear a login screen?
I have Directv service but have not set up an account. My tv was working perfectly well yesterday, I could access all the usual stations. This morning I turned on the tv and cannot clear the login screen. How do I clear the login screen? I do not want to create an account because I do not have a computer.
Thanks!
Accepted Solution
litzdog911
ACE - Sage
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46.1K Messages
2 years ago
DirecTV Stream or DirecTV Satellite?
I didn't think it was possible to have either service without an online account.
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Accepted Solution
detuch254
ACE - New Member
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5.2K Messages
2 years ago
Upon signing up for DIRECTV STREAM, you are immediately generated an online account with the original email address and password you used. Therefore, you can’t ‘not’ have an online account. That would be theoretically impossible.
As for satellite, the customer makes an online account with the account number and info they were given after the technician installs service. So, with satellite, accounts can be created online at https://www.att.com/acctmgmt/registration/selectServices
(edited)
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ejwoelfel
New Member
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2 Messages
2 years ago
I was able to determine it is a Directv Stream account (service migrated from AT&T) and indeed, a user ID is automatically generated with email by opening an account. Many thanks for the heads up! I have since accessed and created a new password but still puzzled why this login screen would pop up on my TV. Any ideas why this happens?
Thanks in advance forum advisors.
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detuch254
ACE - New Member
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5.2K Messages
2 years ago
Unfortunately, not really as we are customers just like you on a public forum. We wish we knew the answer as well! 😊
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