Welcome to the DIRECTV Community Forums

Connect with users, ask questions, and find answers!

J

New Member

 • 

1 Message

Wednesday, July 5th, 2023 8:12 PM

Help with Direct TV stream with T-Mobile 5 g wireless internet

I have an LG smart TV and I am trying to connect DIRECTV stream via T-Mobile home Internet 5G. I keep getting a care code 902.

Community Support

 • 

254.4K Messages

1 year ago

Hi jdagostino17 Try these troubleshooting tips to help fix common issues on your LG Smart TV: Get help with streaming issues on the DIRECTV App | DIRECTV Customer Service & Support. Natalia, DIRECTV Community Specialist

ACE - Expert

 • 

6.2K Messages

1 year ago

"Care Codes" are DirecTV satellite error codes, not DirecTV Stream. Are you a DirecTV satellite or DirecTV Stream subscriber? DirecTV satellite and DirecTV Stream are 2 different paid subscriptions.


NEED HELP?