3 Messages
Gemini box vs Gemini Air
I'm told my Gemini box is out of warranty, so ordered a new one, they sent a Gemini Air. Do I disconnect the old box first then install the Gemini Air?
3 Messages
I'm told my Gemini box is out of warranty, so ordered a new one, they sent a Gemini Air. Do I disconnect the old box first then install the Gemini Air?
bcbsncjlj
ACE - Expert
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6.4K Messages
2 months ago
Yes. The box is no longer available.
(edited)
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vlc_1954
3 Messages
2 months ago
you seem to be the expert! thank you so much! will this new devise remedy our problem with having to restart our system every 10 minutes. Just started doing this 2 wks ago
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bcbsncjlj
ACE - Expert
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6.4K Messages
2 months ago
No idea. Depends on what was causing your issue before. Could be many many things. More details on your issue is needed. Why were you having to do restarts?
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vlc_1954
3 Messages
2 months ago
all of the programs would loop and try to reload, then switch to screen telling us to run diagnostics . . . to restart devise. It is happening constantly.
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bcbsncjlj
ACE - Expert
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6.4K Messages
2 months ago
Sounds more like a internet congestion issue. Are you using Wi-Fi or Ethernet connection? Have you verified your internet speed?
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