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Gemini Air won't connect to ATT Internet Air
I just got the AT&T Internet air and Direct TV Gemini Air. All my other devices are connected to the internet fine but when I put in the password on the gemini air it tells me it can't connect to the internet and to start over. If I try with the guest wifi then it gives me an option to try again but won't connect. Code at the bottom is 80002-007. Extremely frustrating. The Internet Air app seems to think that the Direct TV is connected which is even more annoying.
DIRECTVhelp
Community Support
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254.4K Messages
11 months ago
Hi, @globorojo. We apologize for the trouble connecting your Gemini Air to the internet. Error code 80002-007 usually shows up when the device is Unable to Connect to the Internet. Please see Fix Gemini (DIRECTV) device issues | DIRECTV Customer Service & Support for possible troubleshooting steps. Please let us know if it works. Thanks for choosing DIRECTV. -Jayson, DIRECTV Community Specialist.
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