Welcome to the DIRECTV Community Forums

Connect with users, ask questions, and find answers!

C

1 Message

Friday, May 24th, 2024 10:53 PM

Gemini air overheating

After being on for 5 hours the remote seems to do nothing. The gemini air is so hot you can't hold onto it.

Community Support

 • 

254.4K Messages

6 months ago

Hi, @coolbreeze1998. We're sorry for your Gemini Air overheating. You may try to let it cool down by unplugging it from the power source and check for cable damages. We'll send you a DM to resolve this issue. DIRECTV appreciates your patience. - Jayson, DIRECTV Community Specialist


NEED HELP?