3 Messages
Firestick won't delete DVR recordings
I have a new 4K Firestick and recently migrated from Direct Satellite to Direct Stream. All works well...until I try to Delete DVR recordings. I cannot find any option to delete recordings. I've had Direct TV technical help tell me it's impossible to delete a recording, saying it will disappear after 90 days. That's not acceptable. A friend has a Roku and he is able to delete recordings. Is that the solution, replace my new Firestick with a Roku?
detuch254
ACE - New Member
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5.2K Messages
1 year ago
You don't need to get a Roku at all, the Fire Stick is more than sufficient.
As far as deleting recordings, there should be some sort of pop-up when you hover over recordings telling you to press a certain button on your fire stick remote to delete the recording.
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DIRECTVhelp
Community Support
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254.4K Messages
1 year ago
We apologize for the trouble you are having with your Firestick. Here's how you can delete DVR recordings: Record and watch with cloud DVR | DIRECTV Customer Service & Support Carmella, DIRECTV Community Specialist
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GeorgeSomers
1 Message
6 months ago
The document referred to is incomplete and does not have the delete solution in it
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PeachtreeGuy
3 Messages
6 months ago
I discovered what my problem was. When I wrote this post I was still subscribed to Direct TV satellite service. Once I signed up for Direct TV Stream the now is a trash can that allows me to delete DVR shows. Problem solved!
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DIRECTVhelp
Community Support
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254.4K Messages
6 months ago
Hi, @PeachtreeGuy. We're glad that your issue is fixed. To learn more about your cloud DVR, please visit: https://www.directv.com/support/article/000093696 Thanks for choosing DIRECTV. 💙 Kenneth, DIRECTV Community Specialist
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