2 Messages
DTVS Gemini says my Samsung UN65KS8000 is not HDR compatible.
My Samsung UN65KS8000 4K TV is in HDR+ mode and the DTVS Gemini box says that my TV does not support HDR. What do I need to do??
2 Messages
My Samsung UN65KS8000 4K TV is in HDR+ mode and the DTVS Gemini box says that my TV does not support HDR. What do I need to do??
lou_do
ACE - New Member
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626 Messages
1 year ago
Just a thought, but have you tried a different HDMI cable?
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RKF0911
2 Messages
1 year ago
Yes I have changed it to a 4K HDMI cable and even changed the HDMI port
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WendKend
2 Messages
1 year ago
Did you solve this prob? I have the same issue and I’m on chat with an agent that’s going nowhere.
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Ludwick577
ACE - New Member
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3.3K Messages
1 year ago
@WendKend There is a setting on my Samsung RU7100 tv----"input signal plus" (settings---general--external device manager) needs to be turned on in order to enable HDR on the Directv Stream device. I don't have HDR enabled on my Samsung tv---pic looks better with it off and display set to 1080p. I think you enable the KS8000 HDR under picture settings--expert settings.
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WendKend
2 Messages
1 year ago
Thank you! I’ve done all that (input plus on/off, hdr on/off, changed ports, etc.). Still nada! 🤷🏼♀️ It’s aggravating that some of these settings don’t have an “auto” option. Anyway, life is too short—moving on!
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Ludwick577
ACE - New Member
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3.3K Messages
1 year ago
@WendKend Unplug your tv from the power outlet for 60 seconds and also restart your Dtv Stream device.---Then try
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i_feer_no_beer
New Member
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2 Messages
1 year ago
I have that same TV but the curved version. To enable HDR you need to try the setting called HDMI UHD Color
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