Contributor
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3 Messages
DTV Stream box turned off.
Box shut down and is not responsive. Have tried unplugging for a couple of minutes but it's still dead. Tried the reset button with no luck. Remote has new batteries. When the remote on button is pushed it has two blue lights flashing slowly at the top........any ideas?
DIRECTVhelp
Community Support
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254.4K Messages
1 year ago
@duluthga, we are sorry to hear that you are experiencing issues with your stream box. We appreciate you have already tried various troubleshooting steps. To assist you in resolving this, we're sending you a PM to work on this together. William, DIRECTV Community Specialist
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detuch254
ACE - New Member
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5.2K Messages
1 year ago
Does the DIRECTV STREAM box show any lights on the front? Are you using the Gemini Air or original Gemini box model C71KW? Have you tried plugging into a different outlet?
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