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J

New Member

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2 Messages

Thursday, February 2nd, 2023 12:45 AM

Directv Stream wants to record to my old DTV local satellite receivers

Switching to Stream from Satellite but when I try to record to cloud using the Roku app it isn't an option... it asks me to record to one of my two legacy on-network HDRs. I am keeping the HDRs until I watch all the old recorded content then I'll shut the service down. Do I have to wait until I am no longer a satellite customer for the cloud recording to be an option?

Any help would be appreciated.

Thanks,

James

ACE - New Member

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5.2K Messages

2 years ago

Did you use the same email address for DIRECTV STREAM as you did satellite? This can cause many conflicts and I highly recommend you use a different email address. Then, the DIRECTV app won’t ever know you were a previous satellite subscriber (or current one for a short period of time) and thus not show these older HDDVRs for recording.

As a note, also ensure on the DIRECTV app that you are signing in under the DIRECTV STREAM section. That may keep the app from doing what it is now.

New Member

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2 Messages

2 years ago

Thank you! 

ACE - New Member

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5.2K Messages

2 years ago

Not a problem..


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