New Member
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2 Messages
DIRECTV stream sent me a new router, will erase my DVR recordings.
DIRECTV stream sent me a new router and extender, will changing these out erase my DVR recordings. my DVR itself is in another room and they did not send a new one of those.
Ludwick577
ACE - New Member
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3.5K Messages
2 years ago
Do you have Dtv Satellite? You said stream..but ...it sounds like Sat
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Jrandomuser
ACE - Expert
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1.2K Messages
2 years ago
It seems very very unlikely that DirecTV would have sent you a router - that is something you might get from your ISP, and DirecTV is not an ISP.
And if you actually have Stream, then you don't have a DVR in another room or anywhere in your house - Stream uses a "cloud DVR", which means the recordings are on servers at DirecTV, not on any of your equipment, So nothing having to do with any equipment at your house will affect your recordings.
OTOH, if you have satellite service, then you likely do have a DVR device in your home, but you would need to post to a DirecTV satellite forum to get info from people knowledgeable about that service.
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Shannonii
New Member
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2 Messages
2 years ago
No, I have stream, but I do have a DVR in my room, and then it streams to all my other Amazon fire sticks, but I spoke to DIRECTV and they said the router and extender is just to make my Internet faster and will not erase my DVR recordings. Is there anyway I can delete my question?
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Jrandomuser
ACE - Expert
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1.2K Messages
2 years ago
Maybe - click on the 3 vertical dots to the top right of your post and see if “delete” is an option.
But I’m confused by your comment. If you have DirecTV Stream service, not satellite, then you absolutely do not have a DVR device for the Stream service in your room - the service doesn’t have or support on-premise DVRs. Do you have an Amazon Recast DVR? That is an DVR device that would stream to Fire Sticks - but it has nothing to do with DirecTV Stream. And again - DirecTV has nothing to do with offering internet service, so I don’t understand them providing you internet devices.
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Juniper
ACE - Expert
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23K Messages
2 years ago
@Shannonii
DIRECTV STREAM, just like traditional DirecTV is not an internet service provider (ISP). So they don't have routers or extenders. Either you are confusing your internet equipment with your TV equipment, or calling something the wrong name.
DIRECTV STREAM has no physical DVRs. Your streaming boxes connect to your "cloud "DVR". That means the TV service is storing the recordings on their servers, not your physical boxes.
Also each streaming device you have connects to the service directly. Even if you have DIRECTV STREAM's branded box, it does not stream to the Firesticks. So either you have a misunderstanding on how the service works, or you are using a 3rd party device to communicate with those Firesticks.
Could you provide model numbers or names for your "boxes"? That should clear this all up.
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