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RossiFan46's profile

Contributor

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2 Messages

Friday, November 24th, 2023 3:50 AM

Directv Stream new Gemini Device

I have had the new Gemini streaming device for a couple of months with minimal issues. Now I have to do a power down/ restart everyday because the thing freezes and gets sluggish navigating between menus and channel guides. The updates are all up to date and the WiFi is strong and stable. After restart it works good but it has to be shut off and restarted at least once per day.Any thoughts?

Community Support

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254.4K Messages

1 year ago

Hello, thank you for reaching out and notifying us about this situation with your Gemini device. We want you to have your service working at an optimal state. For troubleshooting, please visit. https://www.directv.com/support/internet/article/000093655 We will send you a private note to gather details and give you personalized assistance. Jeison, DIRECTV Community Specialist


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