New Member
•
3 Messages
DirecTV Stream IP Addresses
Can anyone at DirecTV Stream provide the IP Addresses used for Roku devices to access DirecTV Stream?
Situation: I currently have a load balanced router, with the WAN being my Cable Internet (with data cap) and the LAN1 being 5G Internet (decent download, but slower, but no data cap). However, the problem I have is that 5G/LAN1 changes its IP Address all the time* (see below), so I want to force traffic directed to DirecTV Stream to use the more IP-stable Cable Internet (still not static, but changes far less often).
To do that, I need to give my router a policy. That policy can comment that all traffic directed to XXX.XXX.XXX.XXX IP address be sent through WAN only. But I do not know that IP address. If I have it, I can potentially fix my problem. I am not sure, however, if that traffic is, for a Roku, all routed through a Roku server? Or does it go directly to DirecTV Stream?
*Note: anyone suggesting that I need to go to my ISP to get a static IP address, please move along--an ISP is not going to change its no static IP address policies for one user, and certainly not because I want to watch TV on more devices. That is a business-only option largely, and more expensive regardless.
Jrandomuser
ACE - Expert
•
1.2K Messages
1 year ago
You are asking the same question that was asked some time ago in the thread https://forums.directv.com/conversations/watching-directv-stream/ip-addresses-for-directv-stream/63e705495a3aad1937062447
I am not aware of anyone from DirecTV providing that info or anyone else indicating that they found it. It may be that due to the fact that DTV uses a CDN, there isn't a specific answer. In any case, I would doubt that you could get an answer from the reps who show up here. (I tend to doubt they would understand the question.)
You might try on DTV's Facebook or Twitter/X presences (links at the bottom of this page) - I still wouldn't hold my breath, but there are reports that those are sometimes more responsive.
0
DIRECTVhelp
Community Support
•
254.4K Messages
1 year ago
Hello @jeffhos, we do not have an exact IP address for Roku devices. However, The IP address is based on your home or business internet. You will have to check with your internet provider. We suggest you have a static one because the IP address is set to the IP address associated with their RG/modem. Also, The home network is set to the IP address of the home location. Thank you for contacting DIRECTV. William, DIRECTV Community Specialist
0
0
Jrandomuser
ACE - Expert
•
1.2K Messages
1 year ago
As I indicated, it was unlikely that the @DIRECTVhelp reps would understand the question, and one popped to prove that point.
0
titan1701
New Member
•
10 Messages
11 months ago
Ha. You were correct. Thank you! I think unfortunately it is all routed through Roku (on the RokuTV) and this no way I can separate by service streaming to a device.
To the DirecTV Rep: you are answering the wrong question, but to the one you are answering, to suggest that a customer has the ability to force an ISP to provide static IPs just cuz DirecTV wants it; or believing that Static IPs when available (not to me) are not much more expensive, is all pretty tone deaf.
0
0