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J

New Member

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1 Message

Sunday, June 25th, 2023 5:39 PM

DirecTV Stream Error Code 902 on Firestick

I am trying to login on my Firestick which is connected to T-Mobile Home Internet and I'm getting the Code 902.

Community Support

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254.4K Messages

1 year ago

We appreciate you taking the time to let us know this, and we want to improve our service for your entertainment. I'll send you a Private Message to check what's happening. We're here to help. Santiago, DIRECTV Community Specialist

ACE - Expert

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6.2K Messages

1 year ago

Do you really mean "code 902" or "care code 902"?

New Member

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2 Messages

1 year ago

I'm having this same problem. Has it been resolved for you?

ACE - Expert

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6.2K Messages

1 year ago

Code 902 or Care Code 902? DirecTV Stream or DirecTV Satellite? Are you a previous satellite subscriber? Are you using the same credentials on both services?

(edited)

New Member

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2 Messages

1 year ago

Care code 902, DirectTv Stream, and I am not a previous satellite subscriber.

ACE - Expert

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6.2K Messages

1 year ago

Well Care Codes are DirecTV satellite errors, not DirecTV Stream errors. What device are you using? Have you tried other devices like a phone, tablet, or PC? Any additional info would be appreciated.


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