New Member
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4 Messages
Directv stream devices
I have 2 new directv stream devices. When I try and sign into devices with my username and password. I get an error message saying this is not the ID you signed up for this service. Care code 205.4. I have talked with 2 directv reps about this problem, changed my password numerous times. They told me it's on there side. I have not got a confirmation email or anything.
bcbsncjlj
ACE - Expert
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6.2K Messages
2 years ago
Care Codes are DirecTV satellite errors, not DirecTV Stream errors. Are you a previous satellite subscriber? Using the same credentials for both services? If so, you need to use a different email for the streaming service.
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son2nite
New Member
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4 Messages
2 years ago
I've never had directv satellite
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Ludwick577
ACE - New Member
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3.3K Messages
2 years ago
Can you login at stream.directv.com without any issues?
(edited)
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bcbsncjlj
ACE - Expert
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6.2K Messages
2 years ago
Ok. Still the code is a a DirecTV satellite error. Can you login using another device like a phone, tablet, or PC?
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son2nite
New Member
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4 Messages
2 years ago
Yes, I can log in to stream.directv.com.
It's my directv stream devices or the website that I get that error message
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son2nite
New Member
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4 Messages
2 years ago
The directv stream app works on my Samsung phone and my iPad.
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