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J

3 Messages

Sunday, April 21st, 2024 12:09 AM

Direct TV Streaming won’t open on Roku TV

I have a Hisense Roku TV, model 40H4030F1

I cannot get  Direct TV Streaming to open on the TV.

Wireless shows connected with excellent strength. Other apps will open as usual.

ACE - Sage

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46.1K Messages

7 months ago

The first thing to try is deleting and reinstalling the DirecTV Stream App. 

3 Messages

7 months ago

I didn’t see a way to delete it from the list on the TV

Teacher

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193 Messages

7 months ago

The star on the Roku remote, go to Directv then hit star, it should give you multiple choices, pick delete

3 Messages

7 months ago

I posted earlier that I did your suggestion and re-added. Same result, so I updated the Roku software on the TV and it still won’t open. 

Community Support

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254.4K Messages

7 months ago

Hi, @JCornutt. We're sorry you can't open the DIRECTV STREAM App. Let's get this fixed. Visit https://www.directv.com/support/article/000093615 for tips on troubleshooting DIRECTV App streaming problems. If you need further assistance, please send us a DM. Jennifer, DIRECTV Community Specialist


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